Regional, Central & East European - and global - services

Tailored to the requirements of our clients

The three pivotal tools for efficient assistance / alarm centre services are: an operational centre that can always be reached with clearly defined processes for every conceivable incoming contact; a comprehensive service partner network in one’s own direct area of operations; and a reliable correspondent network for worldwide interventions.

Young woman with the headset sits in front of the computer screen in a call centre and manages an assistance case

The central contact point for all incoming contacts is located here. Our well-trained employees are on hand to provide advice; they will coordinate necessary measures until the problem is resolved.

Pointer of directions and goals of CEE Assistance: guidance, help, support, advice, assistance. Blue sky background

The CEE Assistance Group has a nationwide service partner network located in 17 countries in the CEE region. Whatever the emergency may be, we will always find the right help.

contact global concept , top view desk with CEE assistance headset, computer and map

In order to be able to act effectively throughout the world - whether it’s a matter of spontaneous help or precautionary security measures - we will make use of our network of correspondents built up over the years.